We at Habeeb Alsaede Group always want to provide the best experience to our customers and guarantee the quality of the products we provide. If you are not satisfied with the product you received or encounter any problem, we are here to help and facilitate the return process.
Please review the following points regarding the return policy:
Period allowed for return: You can request to return the product within one hour from the date of receipt of the order.
Product Condition: The item must be in its original condition and unused, and the packaging must be undamaged.
Return procedures: To request a return of the product, please contact the customer service team via [contact method] and provide the required details. The support team will arrange the return procedures and guide you step by step.
Return costs: If the reason for the return is not related to a product defect or error on our part, a return fee of [fee percentage] of the product value may apply.
Refunds: The amount due will be refunded based on the specified return policy, and the refund will be processed on the same payment method that was used for the original purchase
Non-returnable goods: Some personal consumption or media goods (such as electronic products) are designated as non-returnable for health and safety reasons.
We aim to make the returns process easy and seamless to meet your needs. Please ensure you read the full returns policy and understand its terms and conditions.
If you need assistance or have any questions about the return policy, please do not hesitate to contact our customer service team via [contact method]. We are here to serve you and ensure your satisfaction. Thank you for trusting us!